Privacy policy

Last updated: January 28, 2026

    Privacy Policy

    At Haven & Hill Gift House, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

    Information We Collect

    We may collect the following information from you:

    • Name, email address, phone number, and shipping or billing addresses
    • Payment information, securely processed via our payment provider
    • Account details, preferences, and order history
    • Information about how you use our website, including browsing and purchase activity

    All personal data is collected only as necessary to provide our products and services, improve your experience, and communicate with you.

    How We Use Your Information

    Your information is used to:

    • Process and fulfill orders
    • Communicate with you about your order or account
    • Personalise your shopping experience
    • Improve our website, products, and services
    • Comply with legal obligations

    We do not sell, trade, or rent your personal information to third parties.

    Cookies & Tracking

    Our website may use cookies and similar technologies to enhance your browsing experience, analyse trends, and improve site functionality. You can manage cookie preferences in your browser settings, though some features may not work properly if cookies are disabled.

    Data Sharing & Security

    We use trusted third-party service providers to process payments, manage shipping, and provide other services. These providers are authorised to use your personal data only to perform these tasks on our behalf.

    We take reasonable steps to protect your information from unauthorised access, alteration, disclosure, or destruction.

    Your Rights

    You have the right to:

    • Access the personal information we hold about you
    • Request correction or deletion of your personal data
    • Opt out of marketing communications at any time

    To exercise these rights, please contact us using the details below.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of our website constitutes acceptance of the revised policy.

    Contact Us

    For questions about your privacy or this policy, please contact us at:

    Haven & Hill Gift House

    contact@havenandhillgifts.com