Terms of service
This website is operated by Haven & Hill Gift House. Throughout the site, the terms “we”, “us”, and “our” refer to Haven & Hill Gift House. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service and any related policies referenced herein.
These Terms apply to all users of the site, including browsers, customers, and contributors of content. Please read them carefully before using our website. If you do not agree to these Terms, you may not access the site or use our services.
Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update or modify these Terms at any time by posting changes to this page. Continued use of the website following any updates constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., providing the e-commerce platform through which our products and services are offered.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You agree to use our products and services for lawful purposes only and not to violate any applicable laws or regulations, including intellectual property rights.
The transmission of harmful code, including viruses or malicious software, is strictly prohibited. Any breach of these Terms may result in immediate termination of access to our services.
General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
Content submitted to the site (excluding payment information) may be transferred unencrypted across various networks and adapted to meet technical requirements. All payment information is securely encrypted during transmission.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website or services without our express written permission.
Section headings are included for clarity and do not affect the interpretation of these Terms.
Information Accuracy
We make every effort to ensure the information on our website is accurate and up to date. However, we do not guarantee that all content is complete, current, or free from errors. Information provided on this site is for general reference only and should not be relied upon as the sole basis for decision-making. Any reliance on such information is at your own discretion.
From time to time, this site may include historical content, which is provided for reference purposes only. We reserve the right to update or modify website content at any time, without obligation to do so. It is your responsibility to review the site for changes.
Modifications to Services & Pricing
Product prices are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any part of our services or website content at any time, without notice. Haven & Hill Gift House shall not be liable for any modification, price change, suspension, or discontinuation of services.
Products & Services
Some products or services may be available exclusively online and in limited quantities. All purchases are subject to our Refund Policy.
We strive to display product colours and images as accurately as possible; however, we cannot guarantee that your device’s display will reflect colours exactly.
We reserve the right to limit or refuse sales of products or services to any individual, region, or jurisdiction, and to limit quantities offered. Product descriptions, pricing, and availability are subject to change at any time without notice. We also reserve the right to discontinue any product at our discretion.
We do not guarantee that products, services, or information purchased will meet individual expectations, nor that any errors within the service will be corrected.
Billing & Account Information
We reserve the right to refuse or cancel any order at our discretion. This may include limits placed on quantities purchased per person, household, or order, including orders associated with the same account, payment method, or billing and shipping address.
If an order is modified or cancelled, we may attempt to notify you using the contact details provided at checkout. We also reserve the right to restrict orders that appear, in our sole judgment, to be placed by resellers or distributors.
You agree to provide current, complete, and accurate billing and account information for all purchases, and to promptly update your details as needed to ensure successful transactions and communication.
For additional information, please review our Refund Policy.
Optional Tools
From time to time, we may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available”, without warranties, representations, or endorsements of any kind.
Your use of optional third-party tools is entirely at your own discretion and risk. You are responsible for reviewing and agreeing to the terms set by the relevant third-party providers.
Any new tools, features, or services introduced through the website will also be subject to these Terms.
Third-Party Links
Certain content, products, or services available through our website may include links to third-party websites. These websites are not affiliated with Haven & Hill Gift House, and we are not responsible for their content, accuracy, or practices.
We are not liable for any loss or damage arising from the use of third-party websites, products, or services. Please review third-party policies carefully before engaging in any transaction. Any concerns or claims should be directed to the third-party provider.
User Comments & Submissions
If you submit comments, feedback, ideas, or other materials to us—whether requested or unsolicited—you grant Haven & Hill Gift House the right to use, edit, publish, and distribute such content in any medium, without restriction or compensation.
We are under no obligation to keep submissions confidential, to provide payment, or to respond. We reserve the right, but not the obligation, to monitor or remove content we consider unlawful, offensive, or in violation of these Terms or intellectual property rights.
You agree that your submissions will not infringe upon the rights of any third party or contain unlawful, abusive, misleading, or malicious content. You are solely responsible for the accuracy and legality of any submissions you provide.
Personal Information
Your submission of personal information through our website is governed by our Privacy Policy, which can be viewed here: [LINK TO PRIVACY POLICY].
Errors & Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate, at any time and without prior notice, including after an order has been placed.
We are not obligated to update or clarify information on the site except as required by law. Any stated update or refresh date should not be taken as an indication that all content has been revised.
Prohibited Uses
You may not use this website or its content for any unlawful or prohibited purpose. This includes, but is not limited to:
- Violating any applicable laws or regulations
- Infringing upon intellectual property rights
- Harassing, abusing, defaming, or discriminating against others
- Submitting false or misleading information
- Uploading or transmitting malicious code or harmful software
- Collecting personal information without consent
- Engaging in spam, phishing, scraping, or similar activities
- Interfering with the security or functionality of the website
We reserve the right to terminate access to the website or services for any violation of these Terms.
Disclaimer of Warranties & Limitation of Liability
We do not guarantee that use of our services will be uninterrupted, timely, secure, or error-free, nor do we warrant that results obtained will be accurate or reliable.
The website, services, and all products provided by Haven & Hill Gift House are offered “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, or non-infringement.
To the fullest extent permitted by law, Haven & Hill Gift House, including its owners, employees, affiliates, and service providers, shall not be liable for any loss, injury, or damages of any kind arising from the use of our website, services, or products, including indirect, incidental, or consequential damages such as lost profits, data loss, or replacement costs.
In jurisdictions where limitations of liability are restricted, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify and hold harmless Haven & Hill Gift House, along with its owners, affiliates, partners, employees, contractors, and service providers, from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or violation of any applicable law or third-party rights.
Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the fullest extent permitted by law and severed where necessary. All remaining provisions will remain valid and enforceable.
Termination
These Terms remain in effect unless terminated by you or by us. You may terminate your agreement by discontinuing use of our website and services.
We reserve the right to suspend or terminate access to our services at any time, without notice, if we believe these Terms have been violated. Any obligations or liabilities incurred prior to termination will survive.
Entire Agreement
These Terms, together with any policies posted on our website, constitute the entire agreement between you and Haven & Hill Gift House and govern your use of our services.
Our failure to enforce any right or provision of these Terms does not constitute a waiver. Any ambiguities in interpretation shall not be construed against the drafting party.
Governing Law
These Terms of Service and any related agreements are governed by and interpreted in accordance with the laws of the United Kingdom.
Changes to These Terms
You may review the most current version of these Terms at any time on this page. We reserve the right to update or modify these Terms at our discretion by posting changes to our website.
Continued use of our website or services following any updates constitutes acceptance of the revised Terms.